Shipping policy

Shipping Policy

At Aurelia Home Decor, we want to make your shopping experience as smooth as possible. Please review the shipping information below before placing your order.

Processing Time

Orders are usually processed within 1–3 business days. Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.

Shipping Times

Delivery times may vary depending on your location and the shipping method selected at checkout.

- United States: 5–12 business days
- United Kingdom: 5–12 business days
- Canada: 7–15 business days
- International: 7–20 business days

Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to customs, weather, carrier issues, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address, order size, and available shipping options.

Tracking Your Order

Once your order has shipped, you will receive a tracking number by email when tracking is available. Please allow some time for tracking information to update.

Customs & Duties

For international orders, customs duties, taxes, or other import fees may apply. These charges are the responsibility of the customer and may vary depending on the destination country.

Incorrect or Incomplete Addresses

Please make sure your shipping information is correct before completing your purchase. Aurelia Home Decor is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost, please contact us as soon as possible at our customer service email so we can assist you.

Questions

If you have any questions about your order or shipping, please contact us through our customer support channels.